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Efficient customer contact with Microsoft Teams and Unexus integrations
The way we work and communicate is changing. Due to current developments, many people work from home (or ...
Read more Woonplus Schiedam about their first experiences with Unexus Connect
We regularly launch the Unexus Connect communication platform for new customers. Such was also the case last September ...
Read more The changing role of customer service
What is the biggest challenge for customer contact centers nowadays? That's what the event ‘Customer Service Congress’ (KCC-Congres) ...
Read more De veranderende rol van het KCC
Wat is momenteel de grootste uitdaging voor klantcontactcentra? En hoe zet je dat om in kansen? Daarover ging ...
Read more Unexus and Blue-Mountain create integrated all-in-one BI solution
It may sound like a cliché, but it's an undeniable truth: to measure is to know. With this ...
Read more Woonforte: Tempt the customer to self-service with Unexus
In an interesting article in the latest edition of the CorporatieGids, Woonforte explains how they have dealt creatively ...
Read more Woonstad Rotterdam: Good customer communication requires interaction from a compassionate human perspective
It is always very interesting to read the vison on customer contact of one of the largest housing ...
Read more Fast and effective assistance thanks to the Unexus Emergency Response solution
Effective emergency assistance is often a matter of minutes, which is why good and fast communication is crucial. ...
Read more Practical usage of Business Intelligence software
Business Intelligence software (BI software) is a technical tool that offers insight in your data. You can learn ...
Read more The virtual assistant is a step towards the future
Modern customer service receives a large number of requests for help and assistance through all kinds of communication ...
Read more 9 tips to optimize your customer service
Customer service is an integration that everyone has to deal with from time to time. Whether you are ...
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