Contact Center with Unexus Connect for Teams

Want to enable contact center features from within Microsoft Teams? Teams provides the basis for internal, location-independent communication. Still, you need more than only Microsoft Teams in order to use it as a customer service solution. Turn Teams into your contact center with Unexus Connect for Teams.

Direct delivery and service for the best solution for your contact center

We deliver a self-developed communication platform. We implement the platform ourselves. We don’t work with intermediaries or consultants. Skip those steps and work with us directly in order to find the best solution. We offer plenty of room for customization. Better yet, we continuously refine our platform based on our customers’ input!

Teamoverleg van Unexus

4 advantages of Unexus Connect for Microsoft Teams

Microsoft Teams integration

Create your contact center with Microsoft Teams and Unexus. Manage your accessibility, expand with Teams Calling and integrate Teams into your applications.

Presence management

Oversee the availability of all employees at a glance. Employees can indicate when they can process questions and who best to be on-call for customers.


Microsoft Teams calling

Set up your external telephony with Microsoft Teams Direct Routing and combine the benefits of Unexus Connect and MS Teams.

Smart routing

Continue to work on insight and improvement with routing of Microsoft Teams telephony via the Unexus platform.

Teams certified plaatje

Microsoft Teams certified

Our omnichannel platform Unexus Connect has achieved full Microsoft 365 certification! This certification confirms our seamless integration with the capabilities and functionalities of our platform with Microsoft Teams. Certification within the Microsoft environment aligns with the trends and needs we observe among our clients.


Other organizations preceded you

Customers regularly ask us whether they can make more use of Microsoft Teams in their contact center. After all, customers often already have licenses and want to utilize these as best they can. Whether you’ve been working with Microsoft Teams for two years already or are just beginning, you can still get more out of your customer communication. With Unexus Connect for Teams you create more options for your availability.