Complete and insightful
View all available customer information with one click. With the UNEXUS platform you can easily pool all of your organization’s work processes for a complete customer profile. This helps the contact center staff formulate responses to customers’ questions. It also speeds up processes and produces less frustration for customers when employees can immediately consult customer data.
360-degree customer profile
Integrations with other business process software are essential for quickly and systematically processing questions. This includes an integration with the CRM, the customer card or an ERP, for instance. By integrating Unexus with existing IT environments and business applications, you optimally benefit from all available information.
A few of our integrations
Blue-Mountain
Bumicom
UM Telecom
Zig
KCM
Aareon
Enreach
CM
Injixo
Microsoft
Benefits of integrated working within one platform
Improve internal processes
In addition to integrations that help create a 360-degree customer profile, we also offer useful integrations for the organization. For instance, we offer an in-house emergency and first-aid service module, have an application for employees working as field sales representatives and easily integrate with Microsoft Teams within your communication platform.
And there’s more. From knowledge base to agendas, from planning tools to software for quality monitoring. Dozens of organizations preceded you. Thanks to this, we have extensive software integrations. We look forward to brainstorming with you to find out which processes need to flawlessly communicate with our communication platform.