News
Contact center
The future of your customer contact availability
The customer contact center (CCC) has evolved significantly in recent years. In the past, customers were primarily assisted ...
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Woonplus Schiedam about their first experiences with Unexus Connect
We regularly launch the Unexus Connect communication platform for new customers. Such was also the case last September ...
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The changing role of customer service
What is the biggest challenge for customer contact centers nowadays? That's what the event ‘Customer Service Congress’ (KCC-Congres) ...
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Woonforte: Tempt the customer to self-service with Unexus
In an interesting article in the latest edition of the CorporatieGids, Woonforte explains how they have dealt creatively ...
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Woonstad Rotterdam: Good customer communication requires interaction from a compassionate human perspective
It is always very interesting to read the vison on customer contact of one of the largest housing ...
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