News

Contact center

Woonplus Schiedam about their first experiences with Unexus Connect

We regularly launch the Unexus Connect communication platform for new customers. Such was also the case last September ...
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The changing role of customer service

What is the biggest challenge for customer contact centers nowadays? That's what the event ‘Customer Service Congress’ (KCC-Congres) ...
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woonforte-artikel

Woonforte: Tempt the customer to self-service with Unexus

In an interesting article in the latest edition of the CorporatieGids, Woonforte explains how they have dealt creatively ...
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Woonstad Rotterdam

Woonstad Rotterdam: Good customer communication requires interaction from a compassionate human perspective

It is always very interesting to read the vison on customer contact of one of the largest housing ...
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