News
Contact center
The future of your customer contact availability
The customer contact center (CCC) has evolved significantly in recent years. In the past, customers were primarily assisted ...
Read more Woonplus Schiedam about their first experiences with Unexus Connect
We regularly launch the Unexus Connect communication platform for new customers. Such was also the case last September ...
Read more The changing role of customer service
What is the biggest challenge for customer contact centers nowadays? That's what the event ‘Customer Service Congress’ (KCC-Congres) ...
Read more Woonforte: Tempt the customer to self-service with Unexus
In an interesting article in the latest edition of the CorporatieGids, Woonforte explains how they have dealt creatively ...
Read more Woonstad Rotterdam: Good customer communication requires interaction from a compassionate human perspective
It is always very interesting to read the vison on customer contact of one of the largest housing ...
Read more