Over the past period many organizations and employees have become acquainted with Microsoft Teams at an accelerated pace. Teams is particularly useful for improving team communication and offers many opportunities to work together more effectively. The program allows people inside and outside the organization to chat with each other, make video calls and collaborate on documents.
Integration of (business) applications
Global usage has grown rapidly as a result of the recent increase in working from home, with some 80 million daily users and peaking at 4 billion ‘meeting minutes’ on a single day. Teams, as Microsoft’s communication and collaboration platform, is the successor to Skype for Business, which will be phased out later.
As our customers have come to expect from us, we are leading the way in integrating (business) applications with our Unexus Connect platform. Unexus Connect has had a Microsoft-certified integration with Microsoft Skype for Business for quite some time and from now on also offers integration with Microsoft Teams.
Key features of this integration with Teams are:
- The presence status of Team users can be seen within the Unexus Connect client.
- The look & feel of Teams has been adopted regarding color and layout.
- Direct routing; calling and receiving calls with Teams.
- Use Teams within the Unexus client as softphone.
As soon as Microsoft opens up more integration possibilities, we will take further steps to add these to the Unexus Connect platform, and extend the integration even further. An example of this is the possibility to start video conferences directly from Unexus Connect via Teams.
Working from home has become a permanent part of our society and with these tools we ensure that you can do so efficiently. Using Unexus Connect and Microsoft Teams helps you and your team to take collaboration with colleagues to the next level. This makes Unexus Connect even more complete and working from home ever easier. Contact us for more information.
In addition to our existing integrations with Microsoft Teams, it is now also possible to use the Unexus Connect platform from within Microsoft Teams. We call it the Unexus Teams Client.
In this collaboration with Microsoft, we have synergized our technology with Microsoft Teams in order to offer the user a single platform. Users of the Unexus Teams Client have access to communication flows and specific functionalities of Unexus Connect from one central application.
Unexus has entered into a strategic partnership with CM.com to offer the WhatsApp Business Solution in its platform through CM.com. With the partnership, Unexus underscores its commitment to finding solid partners that add value to our clients. The WhatsApp Business Solution is a valuable and effective channel to strengthen customer service and improve business results.
As our customers have come to expect from us, we are leading the way in integrating (business) applications with our Unexus Connect platform. Unexus Connect from now on also offers integration with Microsoft Teams. No more guessing about the presence status of colleagues or getting transferred calls during a Teams meeting. Working with Unexus Connect and Microsoft Teams helps to take collaboration in your organisation to the next level.
We have become specialists within the housing corporation sector. In this context, we are proud and delighted to announce that we recently welcomed our 50th housing corporation as a customer. We know what is going on in the sector and work together with our customers to perfectly meet their needs, now and in the future. A milestone has been reached; now on to the next 50 housing corporations!