The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union. The GDPR has been designed to ensure personal data being protected. The GDPR becomes enforceable on May 25th, 2018.
Unexus: GDPR Compliant
Unexus has been working on ensuring compliancy with this new law. With the latest update (version 10.813), released at the beginning of April, the Unexus System now is 100% compliant with the GDPR. Questions about the GDPR? Or about the Unexus Solutions? Please contact us!
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The future of your customer contact availability
The customer contact center (CCC) has evolved significantly in recent years. In the past, customers were primarily assisted over the ...
Staying close to renters with multiple channels and Teams Calling
We are very pleased that we were recently able to make a contribution to customer contact excellence for the Ymere ...
Dorset Police (UK) visits Unexus office
We were honored this week with a visit from the English Police Dorset Police. They have decided to fully integrate ...
More and more contact centers choose Unexus Connect for Teams
In recent years, most organizations have rapidly adopted hybrid working. In addition, Microsoft Teams is often chosen as the basis ...
Unexus ISO 9001 certified!
We greatly value quality and continuous improvement. This is why we wanted to comply with the NEN-EN-ISO-9001 (also called ISO ...
Municipality of Venlo Customer Contact Center uses Unexus Connect omnichannel environment
The Municipality of Venlo had been considering an omnichannel environment for some time. Through an extensive market consultation, the municipality’s ...