Privacy Policy

Protection of privacy-sensitive (personal) data is becoming increasingly important in our society. Therefore, more and more demands are made on organizations and service providers. Processes and systems around this data, and other confidential data, must guarantee this security. To achieve this it is essential that all processes and the associated risk management are properly mapped. Unexus describes our policy in this privacy statement.

Innovations and changing regulations ensure that this Privacy Policy is subject to change. An up-to-date version of the Privacy Policy is always available at this location, therefore it is advisable to keep an eye on this webpage. At the bottom of the page is noted what’s the version and publication date of this Privacy Policy.

1. Legal obligation

Unexus is legally obliged to keep certain customer data for a certain period of time for the purpose of investigation. Unexus must cooperate with claims from the Justice department or other governmental authorities of personal data, but also of other information that we process and store during our normal business operations. This concerns, for example, data about your systems, data usage and your made calls. If the retention period has expired, stored information will be destroyed or made anonymous.

2. Required for our service

Unexus provides its services itself, but sometimes uses third parties to support them. In such a case, we need to share the required information with these third parties. When Unexus shares data, the recipient is obliged to adhere to the Unexus conditions.

3. Who is responsible for your data?

Unexus B.V., based in Baarn; the Netherlands, is responsible for the collection and use of your data.

4. What information do we collect?

4.1 Personal & User Data

When you purchase a service from Unexus, or when you contact us, Unexus processes your personal data. Personal data is data that can be traced back to a person. The word “process” has a very broad meaning. It contains every action with regard to personal data, including the collection, storage, modification, consultation and use, provision, merge, protection, erasure or destruction of data.

Examples of information requested by Unexus when you purchase a service from us is your; name, address, telephone number, e-mail address, and (if necessary) your international bank account number (IBAN).

4.2 Tracking & Cookies

If you visit us via one of our (affiliated) websites, a “cookie” will be placed. These cookies are designed to remember your settings and preferences in order to improve the user experience. In addition, Google places “analytical cookies” to gain insight into the use of our website. If desired, it is possible to set your browser to disable these cookies.

5. What do we use the information for?

Unexus primarily uses the aforementioned data to deliver and improve the services that you purchase. For example; delivering a service at the requested address or setting up a telephone call.

6. Access to, and correction of, your personal data

If you have any questions or remarks about your personal data you can contact us. Please send your message to us by emailing us at support@unexus.nl. We will answer your question as soon as possible.

6.1 How do you get access to your personal data?
If you want to view your stored personal data, you can submit a request to us to provide this personal data to you. This means that you can request to see which personal data of you has been registered and for what purposes that data is used. You can submit this request by email. Our email address is: support@unexus.nl.

6.2 How can you correct your personal data?
You can submit a request to change your data by email through: support@unexus.nl.

6.3 Right of objection
You can object to the processing of your personal data by Unexus if your personal data is used for purposes other than those necessary for the execution of an agreement, or those necessary for the fulfilment of a legal obligation. You can submit your objection by email. Our email address is: support@unexus.nl.

Last update of this Privacy Policy: 20 August 2018