We are proud to inform you that John Palm will be taking on the role as manager Support and Operations at Unexus! John will start in December 2021 and will ensure further improvements and professionalization of our business operations by evaluating and optimizing the processes. In this news item we briefly introduce him to you.
From account manager to manager support and operations
John is certainly no stranger here at Unexus. He has been involved in expanding and maintaining our customer relationships as an Account Manager since 2015. John has a broad interest in all aspects of ICT. During his career he has often selected, optimized and operationally managed ICT, marketing and customer service systems. “I have a weakness for well-thought-out systems, which is one of the reasons why I started working at Unexus,” John explains.
As a support & operations manager, John will support our team of consultants and supportdesk officers. “With this team we’ll keep in regular contact with our customers in order to improve processes and suggest new opportunities.”
When asked what he hopes to achieve, John says: “The current operational team consists of professionals who do what they promise. It is a privilege, together with my colleagues, to ensure that we further expand our service. I look forward to helping our customers get the most out of our platform in a targeted and measurable way. Excellent performance as a daily challenge”.
This is Unexus
Unexus Contact Solutions is a Dutch organisation that develops and supplies (tele) communication solutions. We help organisations to organize their accessibility in order to offer the best possible service to their clients. It is our belief that people make the difference. Each of our people have their own specialism and we all complement each other. This is what makes our success.