When replacing their telephony solution Woongoed Zeist wanted, in addition to modern professional hosted telephony, a fixed-mobile integration, presence management and an application link with Tobias AX. Up and down scaling of employees, services and contact channels also had to be facilitated by the new solution.
To achieve those things, Unexus supplied the Unexus Connect communication platform. The Unexus Connect platform is a reliable, modular and flexible environment that is used nationally and internationally by many large and small organizations, in business-critical environments. In the Netherlands, Unexus is deployed in many organizations with various requirements and wishes. Integration with the ERP and CRM systems plays an important role in optimizing customer processes.
“Pleasant company to partner with, fast working with a lot of substantive knowledge!”Elke van der Ploeg – Woongoed Zeist
Interested in a demonstration of the Unexus Communication Platform?
- Fixed-Mobile Integration
- Presence Management
- Hosted Telephony
- Tobias AX by Aareon
In addition to our existing integrations with Microsoft Teams, it is now also possible to use the Unexus Connect platform from within Microsoft Teams. We call it the Unexus Teams Client.
In this collaboration with Microsoft, we have synergized our technology with Microsoft Teams in order to offer the user a single platform. Users of the Unexus Teams Client have access to communication flows and specific functionalities of Unexus Connect from one central application.
Unexus has entered into a strategic partnership with CM.com to offer the WhatsApp Business Solution in its platform through CM.com. With the partnership, Unexus underscores its commitment to finding solid partners that add value to our clients. The WhatsApp Business Solution is a valuable and effective channel to strengthen customer service and improve business results.
As our customers have come to expect from us, we are leading the way in integrating (business) applications with our Unexus Connect platform. Unexus Connect from now on also offers integration with Microsoft Teams. No more guessing about the presence status of colleagues or getting transferred calls during a Teams meeting. Working with Unexus Connect and Microsoft Teams helps to take collaboration in your organisation to the next level.
We have become specialists within the housing corporation sector. In this context, we are proud and delighted to announce that we recently welcomed our 50th housing corporation as a customer. We know what is going on in the sector and work together with our customers to perfectly meet their needs, now and in the future. A milestone has been reached; now on to the next 50 housing corporations!