Customer case

Why Renault Nieuwendijk opted for the Unexus telephony platform

Renault Nieuwendijk has been a household name in the mobility sector since 1980. The family business started in Aalsmeer and has expanded over the years with branches in Amstelveen, Uithoorn, Hoofddorp, Hillegom and Lijnden. Since its foundation, Nieuwendijk has always been focused on innovating in the areas of organizational and technical developments. As a result, Nieuwendijk continues to anticipate the changing needs of their customers.

Renault Nieuwendijk chooses Unexus

As part of these customer-oriented innovations, the car company has upgraded its customer service by replacing the existing telephone structure with an innovative communication platform. By opting for fixed-mobile integration, presence management and application links within Unexus Connect, all company locations are “linked”, and the flexibility of the solution is guaranteed. Adding new employees or extra channels can easily be done.

This way Renault Nieuwendijk, in collaboration with Unexus, can always put their customers interests first also regarding customer communication.

Interested in a demonstration of the Unexus Communication Platform?

Renault Nieuwendijk kiest voor Unexus

Solution

  • Unexus Connect

  • Fixed-Mobile Integration

  • Presence Management

Integration

  • Active Directory

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