Customer case

Why Renault Nieuwendijk opted for the Unexus telephony platform

Renault Nieuwendijk has been a household name in the mobility sector since 1980. The family business started in Aalsmeer and has expanded over the years with branches in Amstelveen, Uithoorn, Hoofddorp, Hillegom and Lijnden. Since its foundation, Nieuwendijk has always been focused on innovating in the areas of organizational and technical developments. As a result, Nieuwendijk continues to anticipate the changing needs of their customers.

Renault Nieuwendijk chooses Unexus

As part of these customer-oriented innovations, the car company has upgraded its customer service by replacing the existing telephone structure with an innovative communication platform. By opting for fixed-mobile integration, presence management and application links within Unexus Connect, all company locations are “linked”, and the flexibility of the solution is guaranteed. Adding new employees or extra channels can easily be done.

This way Renault Nieuwendijk, in collaboration with Unexus, can always put their customers interests first also regarding customer communication.

Interested in a demonstration of the Unexus Communication Platform?

Renault Nieuwendijk kiest voor Unexus

Solution

  • Unexus Connect

  • Fixed-Mobile Integration

  • Presence Management

Integration

  • Active Directory

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In addition to our existing integrations with Microsoft Teams, it is now also possible to use the Unexus Connect platform from within Microsoft Teams. We call it the Unexus Teams Client.

In this collaboration with Microsoft, we have synergized our technology with Microsoft Teams in order to offer the user a single platform. Users of the Unexus Teams Client have access to communication flows and specific functionalities of Unexus Connect from one central application.

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Unexus has entered into a strategic partnership with CM.com to offer the WhatsApp Business Solution in its platform through CM.com. With the partnership, Unexus underscores its commitment to finding solid partners that add value to our clients. The WhatsApp Business Solution is a valuable and effective channel to strengthen customer service and improve business results.

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Microsoft Teams

Unexus Connect integrates with Microsoft Teams

As our customers have come to expect from us, we are leading the way in integrating (business) applications with our Unexus Connect platform. Unexus Connect from now on also offers integration with Microsoft Teams. No more guessing about the presence status of colleagues or getting transferred calls during a Teams meeting. Working with Unexus Connect and Microsoft Teams helps to take collaboration in your organisation to the next level.

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Unexus welcomes the 50th housing corporation!

We have become specialists within the housing corporation sector. In this context, we are proud and delighted to announce that we recently welcomed our 50th housing corporation as a customer. We know what is going on in the sector and work together with our customers to perfectly meet their needs, now and in the future. A milestone has been reached; now on to the next 50 housing corporations!

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