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Unexus

Approach

Project approach

We will do the actual work! We will take your care. Every implementation is done as a project.

Our experienced project managers will guide you throughout the process from start to completion of a fully operational communication solution. But also the follow-up by means of form of training, support, or monitoring.

Professional advice

Your concern is our care.

Every company is unique in its specific needs and requirements. We will start to describe them all in order to give you a solid advise. This can result in a standard solution (UC Express, UCS Professional, or UCS Connect) or maybe a customised solution because of an integration with UCS.

Your care is our care

After the successful delivery of your (customized) solution, there is a smooth handover to our support team. We understand the business importance and we offer you the support based on this understanding. Your incident reporting, status and progress can be accessed 24×7 via our web portal.

Our support team has in-depth knowledge and experience for many years with IT and Telecom environment, the UCS application and the integration with your applications. The short communication/escalation line between our support team and development team ensures a fast response time for every occasion.

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