{"id":17561,"date":"2022-12-13T10:59:26","date_gmt":"2022-12-13T09:59:26","guid":{"rendered":"https:\/\/www.unexus.nl\/loesninger\/geintegreerd-communicatieplatform\/"},"modified":"2024-10-08T15:42:49","modified_gmt":"2024-10-08T13:42:49","slug":"integreret-kommunikationsplatform","status":"publish","type":"page","link":"https:\/\/www.unexus.nl\/da\/loesninger\/integreret-kommunikationsplatform\/","title":{"rendered":"Integreret kommunikationsplatform"},"content":{"rendered":"\n\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.unexus.nl\/wp-content\/uploads\/2022\/11\/5_1@1x-1.png\" alt=\"Unexus-volledig-inzichtelijk\" itemprop=\"image\" height=\"782\" width=\"782\" title=\"Unexus-volledig-inzichtelijk\" onerror=\"this.style.display='none'\"  \/>\n<h2>\n\t\tKomplet og indsigtsfuld\n\t<\/h2>\n\t<p>G\u00f8r alle tilg\u00e6ngelige kundeoplysninger gennemsigtige med et enkelt klik. Med platformen kan du nemt samle alle arbejdsprocesser i din organisation for et komplet kundeoverblik. Dette hj\u00e6lper kundecentermedarbejderne med at formulere et svar p\u00e5 en kundes sp\u00f8rgsm\u00e5l. Derudover giver det mere hastighed og mindre frustration for kunden, n\u00e5r medarbejderne kan tilg\u00e5 kundedata direkte.<\/p>\n<h2>\n\t\t360-graders kundevisning\n\t<\/h2>\n\t<p>Integrationer med anden forretningsprocessoftware er afg\u00f8rende for at h\u00e5ndtere sp\u00f8rgsm\u00e5l hurtigt og struktureret. T\u00e6nk for eksempel p\u00e5 en integration med CRM, kundekortet eller et ERP. Ved at integrere Unexus med eksisterende it-milj\u00f8er og forretningsapplikationer kan du drage fuld fordel af alle tilg\u00e6ngelige oplysninger.<\/p>\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.unexus.nl\/wp-content\/uploads\/2022\/06\/IMG_0675-edited.jpg\" alt=\"Team Development\" itemprop=\"image\" height=\"1278\" width=\"2048\" srcset=\"https:\/\/www.unexus.nl\/wp-content\/uploads\/2022\/06\/IMG_0675-edited.jpg 2048w, https:\/\/www.unexus.nl\/wp-content\/uploads\/2022\/06\/IMG_0675-edited-300x187.jpg 300w, https:\/\/www.unexus.nl\/wp-content\/uploads\/2022\/06\/IMG_0675-edited-1024x639.jpg 1024w, https:\/\/www.unexus.nl\/wp-content\/uploads\/2022\/06\/IMG_0675-edited-768x479.jpg 768w, https:\/\/www.unexus.nl\/wp-content\/uploads\/2022\/06\/IMG_0675-edited-1536x959.jpg 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" title=\"Team Development\" onerror=\"this.style.display='none'\"  \/>\n<h2>\n\t\tEt par af vores integrationer\n\t<\/h2>\n\t<meta itemscope itemprop=\"mainEntityOfPage\" itemtype=\"https:\/\/schema.org\/WebPage\" itemid=\"http:\/\/5227\" content=\"Aareon\" \/><meta itemprop=\"datePublished\" content=\"2019-05-29\" \/><meta itemprop=\"dateModified\" content=\"2024-02-27\" \/><meta itemprop=\"name\" content=\"Unexus\"\/><meta itemprop=\"url\" content=\"https:\/\/www.unexus.nl\/da\/author\/ronaldjandebruin\/\" \/><meta itemprop=\"name\" content=\"ronaldjandebruin\" \/><meta itemprop=\"url\" content=\"https:\/\/www.unexus.nl\/wp-content\/uploads\/2019\/05\/Tekengebied-1.png\" \/><meta itemprop=\"width\" content=\"400\" \/><meta itemprop=\"height\" content=\"300\" \/><meta itemprop=\"interactionType\" content=\"https:\/\/schema.org\/CommentAction\" \/><meta itemprop=\"userInteractionCount\" content=\"0\" \/>\t\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.unexus.nl\/wp-content\/uploads\/2019\/05\/Tekengebied-1.png\" alt=\"Tekengebied 1\" itemprop=\"image\" 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itemprop=\"height\" content=\"300\" \/><meta itemprop=\"interactionType\" content=\"https:\/\/schema.org\/CommentAction\" \/><meta itemprop=\"userInteractionCount\" content=\"0\" \/>\t\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.unexus.nl\/wp-content\/uploads\/2019\/05\/unexus-partner-umt-1.jpg\" alt=\"unexus-partner-umt\" itemprop=\"image\" data-no-lazy=\"1\" height=\"300\" width=\"400\" title=\"unexus-partner-umt\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t\t\t\t<h3 itemprop=\"headline\">\n\t\t\t\t\t\t\t\t\t\t\tUM Telecom\t\t\t\t\t\t\t\t\t<\/h3>\n\t<meta itemscope itemprop=\"mainEntityOfPage\" itemtype=\"https:\/\/schema.org\/WebPage\" itemid=\"http:\/\/10158\" content=\"Blue-Mountain\" \/><meta itemprop=\"datePublished\" content=\"2022-06-14\" \/><meta itemprop=\"dateModified\" content=\"2022-06-14\" \/><meta itemprop=\"name\" content=\"Unexus\"\/><meta itemprop=\"url\" content=\"https:\/\/www.unexus.nl\/da\/author\/ronaldjandebruin\/\" \/><meta 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itemprop=\"dateModified\" content=\"2022-06-14\" \/><meta itemprop=\"name\" content=\"Unexus\"\/><meta itemprop=\"url\" content=\"https:\/\/www.unexus.nl\/da\/author\/marketing\/\" \/><meta itemprop=\"name\" content=\"Ro\u00eblle de Bruin-Boonstra\" \/><meta itemprop=\"url\" content=\"https:\/\/www.unexus.nl\/wp-content\/uploads\/2019\/05\/logo-enreach.jpg\" \/><meta itemprop=\"width\" content=\"400\" \/><meta itemprop=\"height\" content=\"300\" \/><meta itemprop=\"interactionType\" content=\"https:\/\/schema.org\/CommentAction\" \/><meta itemprop=\"userInteractionCount\" content=\"0\" \/>\t\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.unexus.nl\/wp-content\/uploads\/2019\/05\/logo-enreach.jpg\" alt=\"logo-enreach\" itemprop=\"image\" data-no-lazy=\"1\" height=\"300\" width=\"400\" title=\"logo-enreach\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t\t\t\t<h3 itemprop=\"headline\">\n\t\t\t\t\t\t\t\t\t\t\tEnreach\t\t\t\t\t\t\t\t\t<\/h3>\n\t<meta itemscope 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onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t\t\t\t<h3 itemprop=\"headline\">\n\t\t\t\t\t\t\t\t\t\t\tCM\t\t\t\t\t\t\t\t\t<\/h3>\n\t<meta itemscope itemprop=\"mainEntityOfPage\" itemtype=\"https:\/\/schema.org\/WebPage\" itemid=\"http:\/\/5237\" content=\"Injixo\" \/><meta itemprop=\"datePublished\" content=\"2019-05-29\" \/><meta itemprop=\"dateModified\" content=\"2019-05-29\" \/><meta itemprop=\"name\" content=\"Unexus\"\/><meta itemprop=\"url\" content=\"https:\/\/www.unexus.nl\/da\/author\/ronaldjandebruin\/\" \/><meta itemprop=\"name\" content=\"ronaldjandebruin\" \/><meta itemprop=\"url\" content=\"https:\/\/www.unexus.nl\/wp-content\/uploads\/2019\/03\/unexus-partner-injixo.jpg\" \/><meta itemprop=\"width\" content=\"400\" \/><meta itemprop=\"height\" content=\"300\" \/><meta itemprop=\"interactionType\" content=\"https:\/\/schema.org\/CommentAction\" \/><meta itemprop=\"userInteractionCount\" content=\"0\" \/>\t\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" 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\/><meta itemprop=\"interactionType\" content=\"https:\/\/schema.org\/CommentAction\" \/><meta itemprop=\"userInteractionCount\" content=\"0\" \/>\t\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.unexus.nl\/wp-content\/uploads\/2022\/06\/zig.jpg\" alt=\"zig\" itemprop=\"image\" data-no-lazy=\"1\" height=\"300\" width=\"400\" title=\"zig\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t\t\t\t<h3 itemprop=\"headline\">\n\t\t\t\t\t\t\t\t\t\t\tZig\t\t\t\t\t\t\t\t\t<\/h3>\n\t<meta itemscope itemprop=\"mainEntityOfPage\" itemtype=\"https:\/\/schema.org\/WebPage\" itemid=\"http:\/\/10426\" content=\"Symagic\" \/><meta itemprop=\"datePublished\" content=\"2022-07-01\" \/><meta itemprop=\"dateModified\" content=\"2022-07-01\" \/><meta itemprop=\"name\" content=\"Unexus\"\/><meta itemprop=\"url\" content=\"https:\/\/www.unexus.nl\/da\/author\/roelleboonstra\/\" \/><meta itemprop=\"name\" content=\"roelleboonstra\" \/><meta itemprop=\"url\" content=\"https:\/\/www.unexus.nl\/wp-content\/uploads\/2022\/07\/Symagic-1.jpg\" \/><meta itemprop=\"width\" content=\"834\" \/><meta itemprop=\"height\" content=\"626\" \/><meta itemprop=\"interactionType\" content=\"https:\/\/schema.org\/CommentAction\" \/><meta itemprop=\"userInteractionCount\" content=\"0\" \/>\t\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.unexus.nl\/wp-content\/uploads\/2022\/07\/Symagic-1.jpg\" alt=\"Symagic\" itemprop=\"image\" data-no-lazy=\"1\" height=\"626\" width=\"834\" title=\"Symagic\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t\t\t\t<h3 itemprop=\"headline\">\n\t\t\t\t\t\t\t\t\t\t\tSymagic\t\t\t\t\t\t\t\t\t<\/h3>\n\t<meta itemscope itemprop=\"mainEntityOfPage\" itemtype=\"https:\/\/schema.org\/WebPage\" itemid=\"http:\/\/5232\" content=\"Microsoft\" \/><meta itemprop=\"datePublished\" content=\"2019-05-29\" \/><meta itemprop=\"dateModified\" content=\"2022-06-14\" \/><meta itemprop=\"name\" content=\"Unexus\"\/><meta itemprop=\"url\" content=\"https:\/\/www.unexus.nl\/da\/author\/ronaldjandebruin\/\" \/><meta itemprop=\"name\" content=\"ronaldjandebruin\" \/><meta itemprop=\"url\" content=\"https:\/\/www.unexus.nl\/wp-content\/uploads\/2019\/03\/unexus-partner-microsoft.jpg\" \/><meta itemprop=\"width\" content=\"400\" \/><meta itemprop=\"height\" content=\"300\" \/><meta itemprop=\"interactionType\" content=\"https:\/\/schema.org\/CommentAction\" \/><meta itemprop=\"userInteractionCount\" content=\"0\" \/>\t\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.unexus.nl\/wp-content\/uploads\/2019\/03\/unexus-partner-microsoft.jpg\" alt=\"unexus-partner-microsoft\" itemprop=\"image\" data-no-lazy=\"1\" height=\"300\" width=\"400\" title=\"unexus-partner-microsoft\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t\t\t\t<h3 itemprop=\"headline\">\n\t\t\t\t\t\t\t\t\t\t\tMicrosoft\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t<!-- .pp-content-posts -->\n<h2>\n\t\tFordele ved integreret arbejde inden for \u00e9n platform\n\t<\/h2>\n\t\t\t<h3>Information umiddelbart tilg\u00e6ngelig<\/h3>\t\t\t\n\t\t\t\t<p>Bedre kundeoplevelse, fordi al information er umiddelbart tilg\u00e6ngelig.<\/p>\n\t\t\t<h3>Kortere samtaler<\/h3>\t\t\t\n\t\t\t\t<p>Kortere samtaler, fordi information er hurtigere tilg\u00e6ngelig og reducerer overf\u00f8rsler<\/p>\n\t\t\t<h3>Mindre arbejdskraft<\/h3>\t\t\t\n\t\t\t\t<p>Besparelser p\u00e5 arbejdskraft gennem brug af selvbetjening og automatiserede processer<\/p>\n\t\t\t<h3>H\u00f8jere produktivitet<\/h3>\t\t\t\n\t\t\t\t<p>H\u00f8jere produktivitet ved at sende p\u00e5mindelser<\/p>\n\t\t\t<h3>Bedre rapportering<\/h3>\t\t\t\n\t\t\t\t<p>Kombiner data og k\u00f8r standardiserede rapporter for l\u00f8bende forbedringer<\/p>\n\t\t\t<h3>F\u00e6rre IKT-str\u00f8mme<\/h3>\t\t\t\n\t\t\t\t<p>Begr\u00e6ns dine IKT-flows ved at bruge \u00e9n komplet platform<\/p>\n<h2>\n\t\tForbedre interne processer\n\t<\/h2>\n\t<p>Udover integrationer, der hj\u00e6lper med et 360-graders kundesyn, tilbyder vi ogs\u00e5 nyttige integrationer til organisationen internt. For eksempel tilbyder vi et beredskabsmodul, vi har en applikation til feltmedarbejdere og vi integrerer nemt Microsoft Teams i din kommunikationsplatform.Vi gl\u00e6der os til at t\u00e6nke sammen med dig om, hvilke arbejdsprocesser der skal kommunikere fejlfrit med vores kommunikationsplatform.<\/p>\n\t\t\t\t\t\t\t<p>Vi er yderst glade og begejstrede for vores samarbejde samt telefonisystemet.<\/p>\n\t\t\t\t\t\t\t\t\t<h4>Joyce Schellekens<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Kundekontaktcenter, De Dommel Water Board<\/h5>\n\t\t\t\t\t\t\t<p>Vi bem\u00e6rker, at Unexus er proaktiv med alt. Fra Covid-relaterede \u00e6ndringer til l\u00f8bende samtaler om de ambitioner, vi stadig har for vores kommunikationsl\u00f8sninger. De brainstormer aktivt med os, og derfor er vi \u00e6gte partnere. Hvordan kan vi forbedre tingene? For eksempel unders\u00f8gte de endda, hvilke headset der passer bedst til vores telefoni.<\/p>\n\t\t\t\t\t\t\t\t\t<h4>Arjen van der Zee<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>IKT-koordinator, Stek Wonen<\/h5>\n\t\t\t\t\t\t\t<p>Unexus Connect er et stabilt system, og hvis der er et problem, er det hurtigt l\u00f8st. Der er meget omfattende viden hos support, og hurtig feedback, hvis der er sp\u00f8rgsm\u00e5l og\/eller problemer. I arbejder proaktivt med os og f\u00f8lger ogs\u00e5 de nyeste trends med hensyn til sociale medier.<\/p>\n\t\t\t\t\t\t\t\t\t<h4>Marlys van Egmond<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>IKT-medarbejdere og f\u00f8rste kontaktpunkt ved Stek Wonen Service Desk<\/h5>\n\t\t\t\t\t\t\t<p>Unexus omnichannel-milj\u00f8et blev leveret til Venlo kommune til vores fulde tilfredshed. Som implementeringsprojektleder er jeg yderst tilfreds med produkt og leverand\u00f8r.<\/p>\n\t\t\t\t\t\t\t\t\t<h4>Rob aan de Brugh<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Information Management Projektleder, Venlo kommune<\/h5>\n\t\t\t\t\t\t\t<p>Unexus er en meget uformel virksomhed. De g\u00f8r ikke tingene sv\u00e6re, n\u00e5r de ikke skal. De har rimelige priser og \u00e6rlig service. Samarbejdet med dem er simpelthen meget godt, noget jeg er glad for at n\u00e6vne.<\/p>\n\t\t\t\t\t\t\t\t\t<h4>Andy Heuts<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>IT-chef, ZOWonen<\/h5>\n\t\t\t\t<!-- \/.pp-testimonials -->\n\n","protected":false},"excerpt":{"rendered":"<p>Komplet og indsigtsfuld G\u00f8r alle tilg\u00e6ngelige kundeoplysninger gennemsigtige med et enkelt klik. Med platformen kan du nemt samle alle arbejdsprocesser i din organisation for et komplet kundeoverblik. Dette hj\u00e6lper kundecentermedarbejderne med at formulere et svar p\u00e5 en kundes sp\u00f8rgsm\u00e5l. Derudover giver det mere hastighed og mindre frustration for kunden, n\u00e5r medarbejderne kan tilg\u00e5 kundedata direkte.&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":17522,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_analysis_target_kw":"","footnotes":""},"class_list":["post-17561","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.unexus.nl\/da\/wp-json\/wp\/v2\/pages\/17561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.unexus.nl\/da\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.unexus.nl\/da\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.unexus.nl\/da\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.unexus.nl\/da\/wp-json\/wp\/v2\/comments?post=17561"}],"version-history":[{"count":8,"href":"https:\/\/www.unexus.nl\/da\/wp-json\/wp\/v2\/pages\/17561\/revisions"}],"predecessor-version":[{"id":17669,"href":"https:\/\/www.unexus.nl\/da\/wp-json\/wp\/v2\/pages\/17561\/revisions\/17669"}],"up":[{"embeddable":true,"href":"https:\/\/www.unexus.nl\/da\/wp-json\/wp\/v2\/pages\/17522"}],"wp:attachment":[{"href":"https:\/\/www.unexus.nl\/da\/wp-json\/wp\/v2\/media?parent=17561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}